

Faculty and staff with IT support staff in your unit should contact them. See Cisco's Online Privacy Statement for more information. Submit a ticket: Two-Step Login (Duo) Support. See Cisco's Online Privacy Statement for more information, or reach out to us using Cisco's Privacy Request form.Ĭisco would like to use your information above to provide you with the latest offers, promotions, and news regarding Cisco products and services. This guide is intended for use by administrators listed with specific administrative roles to help end-users complete common tasks and resolve issues. If you do not wish to provide your consents, please do not submit this form. This document is designed to provide you with quick answers to address issues that your end-users may encounter when using Duo. By clicking the submit button below, you are providing your consents to transfer your personal information outside of Mainland China and to sharing your data with third parties. is a global organization that leverages third parties (e.g., Affiliates, Partners, and Suppliers) to facilitate its business operations. See Cisco's Online Privacy Statement for more information, or reach out to us using Cisco's Privacy Request form.įor residents of Mainland China only: This form is optimized for use with JavaScript.

operates globally, along with various Affiliates and Suppliers, I agree that Cisco may transfer my personal information outside of mainland China to other countries, including the United States, for the purposes of processing my request. Please contact your CSM or if you have any additional questions.Understanding that Cisco Systems, Inc. By March 1, learners will be unable to access Student Domains via Internet Explorer and will need to switch to a supported browser. Starting February 1, 2022, you and your students will begin seeing an in-app message alerting you to the change.

What happens if I don’t switch to a supported browser? By removing support, we will be able to release new features faster and with more reliability. Skilljar strives to create great products for our customers and supporting legacy browsers limits our ability to do so. Additionally, Internet Explorer does not receive security updates from Microsoft, making it an unsafe browser to use. Use Duo Push To ensure uninterrupted access to your NYU account, and to protect your data and the availability of NYU’s network, switch to using Duo Mobile with the Duo Mobile app and in NYU VPN. Since Edge's release, Internet Explorer is no longer actively maintained by Microsoft and does not support many of the advanced web features necessary to build products that meet our customers' needs. To regain access, call the IT Service Desk or your school/unit help desk, then switch to Duo Push. In 2015, Microsoft replaced Internet Explorer with Microsoft Edge, a modern replacement for their legacy browser. Why is Skilljar retiring support of Internet Explorer? If you or your students access Student Domains via Internet Explorer, you will need to begin using one of our supported browsers. If you or your students are currently using Internet Explorer (IE) to log into Student Domains, please switch to a supported browser. If a user selects an option and authenticates with it, Duo will remember and continue to automatically prompt with it until a different method is selected. Instead, it will always prompt for the last-used authentication method. Effective Febru, Skilljar will no longer support Internet Explorer or Internet Explorer Mode in Microsoft Edge on Student Domains. Duo Universal Prompt The Universal Prompt does not have a way to configure a preferred automatic authentication option.
